How can we help?
Ask our assistant for instant help with orders, delivery, and your account — any time. Prefer to look it up yourself? Browse the answers below.
FAQ
Products & Cooking
How do I cook this? Where are the cooking instructions?
How do I thaw and store my meat?
How do I store cured meats like jamón, lomo, chorizo and salami?
How long can I keep meat in the freezer?
How much should I order per person?
Where does your meat come from?
Is this beef grass-finished or grain-finished?
When is your meat frozen, and how fresh is it?
Where does Crowd Cow source their products from?
Is your beef USDA Prime or Choice? Is it USDA graded?
How thick are the steaks?
Where can I see nutrition facts?
Where can I find ingredients and allergens? Is this gluten free?
An item I want is out of stock — when will it be back?
Is all of your seafood wild-caught?